Provider Class Enrollment

Please select the appropriate class.

Provider Training

Seton Healthcare Family is proud to offer instructor-led training to prepare our providers for their successful navigation and interaction with COMPASS.

Seton Healthcare Family utilizes multiple CERNER products for our Electronic Medical Record (EMR). Seton refers to this suite of clinical foundation software as COMPASS which has been in use since 2005.

COMPASS is a key component of Seton's HumanCare mission to provide Healthcare that Works, Healthcare that is Safe, and Healthcare that Leaves No One Behind. With it, we can:

  • Dramatically reduce adverse drug events
  • Improve our efficiencies in delivering patient care
  • Access real-time data and patient charts from hospital, home, medical office or anywhere with an Internet connection
  • Embed decision support and integrated reference materials to help provide optimal care

How can I get help with COMPASS?

If you have an immediate technical need which is impacting your patient care, please call the Ascension ServiceDesk at (512) 324-1675. After the recorded message, you can press 7 (which is the clinician shortcut.) For additional assistance contact the COMPASS Provider Support for your Site.

What do I do if COMPASS is offline?

At Seton Hospitals, clinicians can access electronic patient data through a system called 724Access Viewer. The unit manager, charge nurse, or hospital supervisor will issue the unique login for each downtime event. There is one computer located on each patient care unit and should be plugged into a red electrical outlet. These hospitals will revert to existing downtime procedures for retrieving diagnostic results, order placement, and documentation.

724Access Viewer provides 7x24 historical access to all clinical data currently available in COMPASS when the network experiences a planned or unplanned downtime event. The data provided in 724Access Viewer is typically less than two minutes older than the data found in COMPASS. You can retrieve data as far back as 30 days. Download User's Guide.

What sites use COMPASS?

As of 2015, nine sites, UMCB, SMCW, SMCH, SEBD, SHL, DCMC, SMCA, SNW & SSW, are fully implemented with EMR to include Computer Provider Order Entry (CPOE) and Provider Documentation (PowerNote) following a specialty-specific roll-out.